Privacy Policy

Everything Metal Pty Ltd (ABN 54 089 894 726) operates this website at www.emetal.com.au. We're a metal fabrication business based at 54 Armada Place, Banyo QLD 4014.

This policy explains what personal information we collect through this website, how we use it, and the rights you have. We handle personal information in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

We collect personal information when you:

• Submit our contact form — typically your name, email, phone number, and the details of your enquiry.
• Email or call us directly using the contact details on the site.
• Browse the site — we collect standard analytics data such as pages viewed, device type, approximate location, and referring URL through Google Analytics and Google Tag Manager.

• To respond to your enquiry and provide a quote.
• To follow up on jobs we've quoted or completed and to manage our ongoing relationship with you.
• To understand how the site is used so we can improve it.

We don't sell your information. We don't use it for marketing unless you've specifically opted in.

We only share personal information with:

• Service providers we use to run the site — for example our web host, email provider, and analytics tools. These providers only process data on our instructions.
• Anyone we're required to disclose information to by law.

This site uses cookies via Google Tag Manager and Google Analytics to measure traffic and improve the site. These cookies don't personally identify you. You can disable cookies in your browser settings or use Google's opt-out tools.

We keep enquiry and customer records for as long as we need them to provide quotes, complete jobs, and meet our tax and legal obligations — typically seven years for financial records. Analytics data is retained in line with Google's defaults.

You can ask us to:

• Tell you what information we hold about you.
• Correct anything that's wrong or out of date.
• Delete information we no longer need to keep for business or legal reasons.

To make a request, email us at admin@emetal.com.au.

If you think we've mishandled your information, contact us first at admin@emetal.com.au or (07) 3267 7700. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this policy from time to time. The "last updated" date at the top of the page reflects the most recent change.